Claim Forms

Claims procedure - Mechanical Warranty

In the event of a break down simply contact the claims department on: 0800 help to U (435 7868) or (09) 3776872 and they will direct you to the nearest repairer in that area. If the vehicle cannot be driven to the repairer or can but may cause further damage, please contact the repairer for assistance.

You will be required to authorize dismantling to determine the cause of failure. Once the claim has been assessed and accepted the repairer will be issued with an authorization number, the fault will be repaired and the invoice (less the excess) will be sent to Protecta Insurance to pay. Claims procedure New Zealand

Claims procedure - Car Insurance

To make a claim download a claim form (see below) and complete, if you need help to complete the claim form, phone for help on: (09) 377 6872 and fax to: (09) 379 6779 or post to the claims department at: PO Box 37 371, Parnell, Auckland.

Click here for Car Insurance Claim Forms.

Claims procedure - Motorcycle Insurance

To make a claim download a claim form (see below) and complete, if you need help to complete the claim form phone for help on: (09) 377 6872 and fax to: (09) 379 6779 or post to the claims department at: PO Box 37 371, Parnell, Auckland.

Click here for Motorcycle Claim Forms